Privacy Policy

1. Information We Collect

We collect the following information:

• Personal Information: Name and email address during registration
• Payment Information: Processed securely via Razorpay (India) and PayPal (International) - we do not store card details
• Usage Data: Exam attempts, scores, and performance analytics

2. How We Use Your Information

• To provide access to practice exams and features
• To process payments and manage subscriptions
• To send account-related notifications (email verification, password reset)
• To track exam performance and generate certificates
• To improve our service and user experience

3. Data Storage and Security

We use Amazon Web Services (AWS) cloud infrastructure with encryption for secure data storage. All user data is stored in secure AWS databases. Payment processing is handled by PCI-compliant third parties (Razorpay and PayPal).

4. Third-Party Services

• Razorpay: Payment processing for Indian users
• PayPal: Payment processing for international users
• AWS SES: Email delivery service
• AWS (DynamoDB, Lambda): Cloud hosting and data storage

These services have their own privacy policies governing payment and transaction data.

5. Data Sharing

We do not sell or share your personal information with third parties except as required for:

• Payment processing (Razorpay/PayPal)
• Email delivery (AWS SES)
• Legal compliance when required by law
• Service operation (AWS hosting)

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of non-essential email communications

7. Data Retention

We retain your data for the duration of your subscription plus 12 months for legal and accounting purposes. You may request earlier deletion by contacting us.

8. Cookies

We do not use tracking cookies. We only use essential session storage for authentication purposes during your logged-in session.

9. Children's Privacy

Our service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email.

11. Contact for Privacy Concerns

For questions or concerns about your privacy:
Email: ab.clustermicro@gmail.com